01
Visitors, pre-registered or at the kiosk
Visitors can be pre-registered, and walk-ins sign themselves in on the visitor kiosk. Staff see the queue of who is expected and who has arrived.
Front desk
Visitors, doors and support requests in one queue.
Pre-register visitors, control who can open which door and answer every member request.
What front desk covers
02
Doors and access grants
Doors, who may open them and when are recorded in HubMan, with an audit trail of every change. Door systems such as Kisi and SALTO, or a webhook unlock, are connected per hub.
03
Support tickets with internal notes
Members open a request, staff reply, and internal notes stay hidden from the member. Every ticket is tracked until it is resolved.
04
One screen to start the day
The Today view brings the day's bookings and open requests together, so the desk does not switch between tools to see what is waiting.
05
A record of who did what
Admins can review an audit log of member and staff actions, and export hub data whenever they need to.
Works with
Front desk shares one member record with the rest of your hub.
- BookingsDesk and facility check-ins are handled at the desk.Read about bookings
- MembersSupport tickets are opened by members and stay on their record.Read about members
All features
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